PRODUCTS
The revolutionary SEA-DOO® SEASCOOTER™ Series features the lightest and most efficient personal water propellers in the world, at a price that won't break the bank. Perfect for swimmers, snorkelers, scuba divers, and professional divers, a SEA-DOO® SEASCOOTER™ guarantees hours of fun in the pool, lake and the ocean!
FAQ
A list of frequently asked questions with answers.
Answers to Frequently Asked Questions
- I have lost my instruction manual, can you send one copy to me?
- You can find electronic versions of the instruction manuals in the below webpages:
- My battery, charger, propeller, nose cone, o-ring, trigger or nozzle are damaged or lost, where can I get a replacement?
- Please contact the customer service centre / repair centre in US (+1-949-417-2042) / Canada (+1-905-673-0066) / UK (+44-(0)1709-515157) or the store where you bought your SEA-DOO® SEASCOOTER™ outside the above mentioned regions.
- My SEA-DOO® SEASCOOTER™ does not function properly, where can I have it repaired?
- Please make sure the Master Switch is On, the Battery Pod is fully charged and the Battery Compartment is completely dry. If your SEA-DOO® SEASCOOTER™ still does not function properly, contact the customer service centre / repair centre in US (+1-949-417-2042) / Canada (+1-905-673-0066) / UK (+44-(0)1709-515157) or the store where you bought your SEA-DOO® SEASCOOTER™ outside the above mentioned regions.
- Where can I find the electric diagram of my SEA-DOO® SEASCOOTER™?
- Please DO NOT attempt to repair your SEA-DOO® SEASCOOTER™ by yourself. If it does not function properly, please call our customer service centers.
- My SEA-DOO® SEASCOOTER™ does not function properly after storage. What should I do?
- Please make sure the Master Switch is On, the Battery Pod is fully charged and the Battery Compartment is completely dry. If your SEA-DOO® SEASCOOTER™ still does not function properly, contact the customer service centre / repair centre in US (+1-949-417-2042) / Canada (+1-905-673-0066) / UK (+44-(0)1709-515157) or the store where you bought your SEA-DOO® SEASCOOTER™ outside the above mentioned regions.
- My SEA-DOO® SEASCOOTER™ does not switch off and keeps working even after the trigger has been released. What should I do?
- Please disconnect the battery from the SEA-DOO® SEASCOOTER™. Reconnect and make sure it is well connected before switching on. If your SEA-DOO® SEASCOOTER™ still does not function properly, contact the customer service centre / repair centre in US (+1-949-417-2042) / Canada (+1-905-673-0066) / UK (+44-(0)1709-515157) or the store where you bought your SEA-DOO® SEASCOOTER™ outside the above mentioned regions.
- My SEA-DOO® SEASCOOTER™ works only for a few seconds or constantly cuts off. What should I do?
- Please disconnect the battery from the SEA-DOO® SEASCOOTER™ and recharge fully. Re-connect and make sure it is well connected before switching on. If your SEA-DOO® SEASCOOTER™ still does not function properly, contact the customer service centre / repair centre in US (+1-949-417-2042) / Canada (+1-905-673-0066) / UK (+44-(0)1709-515157) or the store where you bought your SEA-DOO® SEASCOOTER™ outside the above mentioned regions.
- Is it safe for my children to use the SEA-DOO® SEASCOOTER™?
- Please follow the age recommendation for each model of the SEA-DOO® SEASCOOTER™.
SEA-DOO® SEASCOOTER™ PRO SD75001 At least 16 years old SEA-DOO® SEASCOOTER™ GTI SD5540 At least 16 years old SEA-DOO® SEASCOOTER™ Dolphin SD5542 At least 8 years old SEA-DOO® SEASCOOTER™ Aquanaut SD5543 At least 3 years old SEA-DOO® SEASCOOTER™ VS Supercharged SD6545 At least 16 years old SEA-DOO® SEASCOOTER™ Explorer SD6541 At least 16 years old - How deep can I go with my SEA-DOO® SEASCOOTER™?
- Please follow the depth limitation for each model of the SEA-DOO® SEASCOOTER™.
SEA-DOO® SEASCOOTER™ PRO SD75001 65ft / 20m SEA-DOO® SEASCOOTER™ GTI SD5540 100ft / 30m SEA-DOO® SEASCOOTER™ Dolphin SD5542 15ft / 5m SEA-DOO® SEASCOOTER™ Aquanaut SD5543 10ft / 3m SEA-DOO® SEASCOOTER™ VS Supercharged SD6545 100ft / 30m SEA-DOO® SEASCOOTER™ Explorer SD6541 160ft / 50m - What is the maximum weight my SEA-DOO® SEASCOOTER™ can carry?
- there is a maximum weight for the SEA-DOO® SEASCOOTER™ Aquanaut (SD5543) of 100lbs / 45kg.
- I found some sand on the O-ring Seal, how can I wash it out?
- Sand or grit is the enemy of O-ring Seals. To remove sand or grit from the O-ring Seal, rinse the O-ring Seal in fresh water and apply fresh lubricant (Model no.: Vites SG60N00, Vites SG60N0, Vites SG60N1, Vites SG60N2, Vites SG60N3). If there is sand inside the Battery Housing, gently brush the sand from the unit, take care not to scratch the sealing surface.
If an O-ring Seal is damaged, replaced it with a new one and apply fresh lubricant (Model no.: Vites SG60N00, Vites SG60N0, Vites SG60N1, Vites SG60N2, Vites SG60N3) before use. - Some water entered the battery chamber. Is my SEA-DOO® SEASCOOTER™ still safe and working?
- Every SEA-DOO® SEASCOOTER™ is designed for protection against accidental flooding of the battery chamber. For safety, turn OFF the master switch, remove the SEA-DOO® SEASCOOTER™ from the water and check the Battery Pod and Battery Chamber for water ingress. Always observe safe diving practice if this occurs during a dive. If salt water has entered into the chamber, rinse it out with fresh water. Dry the battery pod and battery chamber thoroughly and resemble for use.
- I heard a buzzer when using the SEA-DOO® SEASCOOTER™ and its motor becomes intermittent, what is going on?
- This situation may happen to the SEA-DOO® SEASCOOTER™ Explorer as it has a built-in water leakage sensor. When a buzzer is heard or the propeller becomes intermittent, this may means water has entered the housing(s). For safety, turn OFF the master switch, remove the SEA-DOO® SEASCOOTER™ from the water and check the Battery Pod and Battery Chamber for water ingress. Always observe safe diving practice if this occurs during a dive. If salt water has entered into the chamber, rinse it out with fresh water. Dry the battery pod and battery chamber thoroughly and resemble for use.
If the Battery Pod and Battery Chamber is dry and the water leakage sensor continues to beep then there is a leak in the motor housing. Remove the Battery Pod and contact customer service centre / repair centre for maintenance. - Can I wear sunscreen while using the SEA-DOO® SEASCOOTER™?
- Sunscreen and sun tan oils or lotions might damage the plastic. Try to avoid prolonged contact.
- Are there any things that I have to aware of when charging the ZS5A and ZS7A battery pod?
- SD6545 and SD6541 Sea Scooter products both have built-in low voltage cut out feature, when the battery is discharged to a certain low voltage level, the built-in controller will cut off the battery power. For a fully charged battery of SD6545 and SD6541, the cut out time is around 1 hr and 2 hrs respectively. When the battery power is cut, user has to recharge the battery. Charging time for SD6545 and SD6541 is around 8 hrs and 10 hrs respectively. Then the product can be used again after the battery is reconnected.
- Can I store the SEA-DOO® SEASCOOTER™ in an outdoor area?
- No. Always keep the SEA-DOO® SEASCOOTER™ out of direct sunlight when not in use to preserve the plastic housing and the batteries.
- I found something is blocking the propeller, how can I remove the obstacle?
- Please refer to the instruction manual. There is a detail instruction on how you can remove the obstacle.
- What should I pay attention to before using my SEA-DOO® SEASCOOTER™?
-
- Users with long hair should tie it up or wear a swimming cap when using the SEA-DOO® SEASCOOTER™
- Always inspect the swimming area to ensure it is free of hazards or obstacles such as boats and swimmers before using the SEA-DOO® SEASCOOTER™
- Familiarize yourself with the SEA-DOO® SEASCOOTER™ functions and battery life before embarking on any dives or excursions.
- Always charge battery to its fullest before using the SEA-DOO® SEASCOOTER™. Ensure sufficient battery charge remains for return to shore or surface.
- Always wear a coast guard approved personal floatation device when using the SEA-DOO® SEASCOOTER™
- Be aware of appropriate water levels, tidal changes, dangerous currents, weather changes and strong offshore winds. Always scout unfamiliar water.
- Do not use alcohol or mind-altering drugs prior to use of this product.
